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Outside brown box

Fildes25
Joining in
  • The cover of my brown outside box had blown off and cables are exposed, I cannot find any options to contact anyone about this  can someone please advise how I go about getting this fixed
2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

@Fildes25 wrote:
  • The cover of my brown outside box had blown off and cables are exposed, I cannot find any options to contact anyone about this  can someone please advise how I go about getting this fixed

Please post a photo of the omnibox as this will allow VM to organise the correct parts, and hopefully speed up the resolution.   A VM Mod will pick this up in a day or two.

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Steven_L
Forum Team
Forum Team

Hey @Fildes25,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry that your box is in a state of disrepair, I can arrange an appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment.
Please look out for the private message and we can get started.
Regards,
Steven_L