My outside box has not been attached correctly on one side and is hanging off.
Can an engineer be booked to resolve? Looks like an issue during install.
Can you post a photo of this?
Thanks for posting on our community forum! I'm so sorry to hear about this.
Is this the brown omnibox on the outside of the property?
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Yes it is a silver/grey box outside but some neighbours have brown ones. It looks like the screw is loose in the brick mortar.
Happy to take a photo if needed. I don't really want to try and secure it.
I'm going to private message you now, please keep an eye on your inbox.