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Outside box damaged

Kym687
Joining in

The grey box outside the front of our property has been smashed with wires hanging out causing a trip hazard on the pavement. How can this be fixed?

4 REPLIES 4

jbrennand
Very Insightful Person
Very Insightful Person
Post up a photo and a VM person should arrange a repair when they get here in a day or two

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Paul_DN
Forum Team
Forum Team

Hi Kym687,

Thank you for reaching out and for bringing the damaged box to our attention, so I can get this reported please can you add a picture and the post code and the door number to the nearest building?

Regards

Paul.

IMG_20220529_183734.jpg

 thank you. 

The postcode is DA12 1LD and the nearest house number is 1. 

Please note that this is a recurring problem so should there be any means of securing the box more fully please could this be considered?

Hi @Kym687

 

Thank you.

 

I will send you a private message now to arrange the visit.

 

Please look out for the purple envelope in the top right of the page and pop me a reply when you can. 

 

Vikki - Forum Team


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