3 weeks ago
My outside box has broken and I've temporarily taped it. Please could an engineer be sent round to replace it so that the wires do not get exposed. Thank you.
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Thanks for posting on our community forum!
Have you managed to speak to our team as of yet or do you still require me to look into this? 🙂
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2 weeks ago
I've not managed to speak to a member of the team yet so could you please look into it for me. Thanks.
I'm going to drop you a private message now to confirm some details and investigate this further, please keep an eye on your inbox.
Just a quick message to say I have now booked a repair in for you to fix the broken Omnibox. I have sent you a private message with the time and date.
If you wish to re-schedule this or cancel you can do so here.
Please let us know how the visit goes.
Kind regards Jodi.