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Shantyman
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Outside box broken

My outside box has broken and I've temporarily taped it. Please could an engineer be sent round to replace it so that the wires do not get exposed. Thank you.

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LittleMick73
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Re: Outside box broken

Hi ring 150 free from a virgin phone or 0345 454 1111 from any other phone and go down the TV faults route, or wait 3 or 4 days on here for a virgin person to respond. Regards Micky
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Travis_M
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Re: Outside box broken

Hi @Shantyman

 

Thanks for posting on our community forum!

 

Have you managed to speak to our team as of yet or do you still require me to look into this? 🙂

 

Regards

Travis_M
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Shantyman
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Re: Outside box broken

I've not managed to speak to a member of the team yet so could you please look into it for me. Thanks.

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Travis_M
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Re: Outside box broken

Hi @Shantyman

 

Thanks for posting on our community forum!

 

I'm going to drop you a private message now to confirm some details and investigate this further, please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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BrianY
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Re: Outside box broken

Most people just use gaffer tape wrapped round to hold the box shut.
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Jodi_S
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Re: Outside box broken

Hi Shantyman,

Just a quick message to say I have now booked a repair in for you to fix the broken Omnibox. I have sent you a private message with the time and date.

If you wish to re-schedule this or cancel you can do so here.

Please let us know how the visit goes.

Kind regards Jodi. 

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