Virgin Media Community

[iko]

Hi all,

We are moving soon to a building that had a major renovation done recently and it looks like the cable for virgin has been cut off at the top floor (see picture).

We are moving to the ground floor, so I was wondering if the cut off cable affects the whole building (including ground floor) or only where it has been cut off at the top? 

Any thoughts and ideas welcome

Thanks!cut off cable at the top floorvirgin box inside ground floowoutside connection ground floor

[chenks]

it *should* only affect properties beyond the point it was cut.
however if it has not been terminated correctly you may find the line has noise ingress.

only the installation engineer at the time will be able to see if there are any issues or not.
it's not something you can do anything about yourself.

[iko]

Thanks for te quick reply.

So in your opinion, I should probably get an installation engineer anyways and not try with the self set up? 

[griffin]

If it is the VM cable that has  been cut, then if live, would be a source of noise ingress into the local circuit which could affect every connection on the same circuit. VM would need to look at it.

[Roger_Gooner]

The ground floor siamese cable seems to be from above which is strange.

[LittleMick73]

Hi I have seen those type of wall plates (rubber) fitted by Sky.Regards Micky

[EightBall]

It's possible that your feed comes from a wall mounted box somewhere on the block of flats which would explain why the drop cable is coming from above. 

[nodrogd]

Looks as if you might be lucky.

The brown rooftop antenna feeds look to be coming from the top metal conduit, as it passes over the lower one. However, the Virgin cable enters & exits the lower conduit, so there is a possibility the one cut off is actually a feed to the upper flat & is seperate from yours.

My money is on the lower conduit being the Virgin feeds.

[Roger_Gooner]

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@EightBall wrote:

It's possible that your feed comes from a wall mounted box somewhere on the block of flats which would explain why the drop cable is coming from above. 

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When an apartment building is pre-wired the lockbox, which is basically a coax splitter, is usually mounted above the floor adjacent to the incoming duct feed on the ground floor. Larger buildings may have secondary lockboxes every 2-3 floors. However many lockboxes there are the drop cabling to the individual flats is inside the building.