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Outside Cable Cover Missing

oscarandjo
On our wavelength

IMG_20220123_155217.jpg

 

Hi,

 

This was how the virgin media installer left the cable box outside our house after we signed up to Virgin Media in the house I rent. It's been a little while since it was installed but it's starting to bug me, please could you post me a cable box cover so I can reinstall the cover as it's quite unsightly.

 

Thank you,

Oscar

4 REPLIES 4

jbrennand
Very Insightful Person
Very Insightful Person
It will need a Tech visit to correct it. A VM person will pick this up here in a day or two and organise that for you - or try calling in if you want it doing quicker.

--------------------
John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Zak_M
Forum Team (Retired)
Forum Team (Retired)

Good morning @Oscaranjo, 

 

Welcome back to the forums and thank you for taking the time to post. 

 

Are you able to let me know if you are the account holder or is it the landlord of the property?

 

Kind regards,

Zak_M

oscarandjo
On our wavelength

Hi,

I'm the account holder.

Thanks.

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

I will send you over a private message so I can take some details from you. 

 

Cheers, 

Ryan.