Virgin Media Community

[oscarandjo]

Hi,

This was how the virgin media installer left the cable box outside our house after we signed up to Virgin Media in the house I rent. It's been a little while since it was installed but it's starting to bug me, please could you post me a cable box cover so I can reinstall the cover as it's quite unsightly.

Thank you,

Oscar

[jbrennand]

It will need a Tech visit to correct it. A VM person will pick this up here in a day or two and organise that for you - or try calling in if you want it doing quicker.

[Zak_M]

Good morning @Oscaranjo, 

Welcome back to the forums and thank you for taking the time to post. 

Are you able to let me know if you are the account holder or is it the landlord of the property?

Kind regards,

Zak_M

[oscarandjo]

Hi,

I'm the account holder.

Thanks.

[Ryan_N]

I will send you over a private message so I can take some details from you. 

Cheers, 

Ryan.