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Ordered broadband internet yet haven’t received any emails.

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Maciej65537
Tuning in

on ‎15-01-2022 14:30

Moved to a new place. Ordered a broadband internet from Virgin on Wednesday as it was supposed to arrive on Saturday (today). Wanted to track the order but to do so I need some information that is in the email I should’ve gotten when placing the order. The problem is that I never got it. What to do now? 

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Christy_D
Forum Team (Retired)
Forum Team (Retired)

‎15-01-2022 14:31 - edited ‎15-01-2022 14:33

Hi there

Let me check this for you, and apologies you haven't received any correspondence yet

I'll pop over a private message to take some details and look further into this

Thanks,

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Christy_D
Forum Team (Retired)
Forum Team (Retired)

‎15-01-2022 14:31 - edited ‎15-01-2022 14:33

Hi there

Let me check this for you, and apologies you haven't received any correspondence yet

I'll pop over a private message to take some details and look further into this

Thanks,

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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VM-Jon
Forum Team
Forum Team

‎15-01-2022 14:32 - edited ‎15-01-2022 14:32

.


Here to help! I'm an install manager helping out whilst working from home. Find out more


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