Hello there,
Sorry to hear you're still awaiting the delivery of your Hub from the 6th November, we understand the frustration this can cause.
It's been a few days since your post so we're just checking to see if you have been able to chase this with the team or if the Hub has been delivered since you last posted? We're unable to locate any account details for you based off the information provided when registering for the forums.
To chase you can contact the team using any of the methods highlighted here or alternatively you can text the team your query for free on 07533 051 809 between 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday and a member of our team will be happy to help.
Rob
