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Jav007
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Order reference number starts with ws or ch

I have called virginmedia 5 times and keeps transferring me from department to another. Could anyone help me to obtain my order reference that starts with ws or ch. 

I have checked my email and no its not there, so if anyone would help me I will much appreciate it 

Thank you 

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Robert_P
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Re: Order reference number starts with ws or ch

Hello Jav007

 

Sorry to hear of the problems you've experienced trying to obtain a reference for your recent order.  We appreciate you taking the time to contact us via the forums in regards to this and welcome to the community.

 

Can you confirm what the order was in relation to please? We'll be happy to look into this further for you.

 

Rob

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Jav007
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Re: Order reference number starts with ws or ch

Hi rob, just sent you a private message with my account number 

 

Thanks 

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Beth_G
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Re: Order reference number starts with ws or ch

Hi Jav007,

 

I'm afraid that we cannot accept PMs unless invited, apologies.

 

Rob isn't in today, so I'll pop you over one now 🙂

 

Thanks,

 

Beth

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