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Oomph SIM not arrived

Hi,

Looks like this is a common issue, because apparently it's too difficult for virgin to send a SIM card out when you buy this oomph bundle.

I've had broadband service for 2 weeks now but the SIM card has not arrived yet, so I am forced to keep paying for my old GiffGaff SIM. One of the main reasons I got this package is so that I don't need to pay for that too.

Please don't tell me to call the virgin team, as I have tried multiple times today but I just get an automated message telling me that my call won't be answered because some of the call centers shut due to coronavirus...

Thanks,
Filip

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