Common issue as have seen this on lots of other posts.I have had several disconnections of my internet in recent times, and although work was recently carried out in my area, have still experiences the same issues two day after.
If this doesn't resolve itself, I will raise an issue with VM directly.
That aside, because of those issues, I have pin reset 3 times now, and still cannot log in to my router, which when doing so, says
Someone else is currently logged into the settings page. Only one session at a time is allowed. Please try again later."
Have reset my HUB3, so now all my smart plugs won't work until I connect to the right network.
I can't however get in to the hub rename it, to the name I used previously, as I need a 2.4ghz connection!
Not using the connect app (have it but signed out), am not accessing the router via my smartphone, only via my laptop, which gives me the "Someone else is currently logged into the settings page. Only one session at a time is allowed. Please try again later." message!
Cleared all browser cookies prior to trying to log in.
When your in the settings pages and want to exit, don't just close the window as it will keep you logged in. Top center of the page there is a 'log out' button which will log you out and not cause issues when you want to log back in again
I work for VMO2 but all opinions are my own and are based on my own experiences
Thank you for the response Richw, but my point is, that when I visit ANY other website that I wish to use, and have an account with, it asks me to sign in.
It doesn't block me and tell me I'm signed in somewhere else, (my tablet, smart TV, or mobile phone) and block me, it let's me sign in.
As I can't access the router "settings page" because I'm logged in somewhere else, I can't get in to log out, without having to do a full pin reset, which seems madness to me, and others, who have posted the same issue.
The error message we get when being unable to sign in is also confusing, as it states "
"Someone else is currently logged into the settings page. Only one session at a time is allowed. Please try again later."
Why does it say "Please try later"?,
Trying later won't resolve the issue, without a pin reset, or asking the "someone else" to sign out!