Just wondering if your going to fix this before my bill goes up £50pcm for an upgrade in speed. I'd just quite like to be able to have Internet without daily box timeouts and zero communications from you after 2 weeks.
...and back after 90 minutes of constant "No Ranging Response received - T3" , "Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4" and reboots.. at least a dozen.
log into hub3 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labeled - upstream - downstream
Been submitting network logs since about the 27th of May via complaints. It's T3 and T4 timeouts. There are in excess of 100 other properties in LS7 affected. I was promised on the 4th it would be fixed by 16.25hrs and it was a complicated fault. Others have been told it was planned maintainance and will be resolved by noon tomorrow. We are collecting all the fruity excuses in a big log for OFCOM. 🙂