on 08-01-2022 20:54
I got quick install and I’ve moved into the flat but there’s no where to plug in the broadband splitter on my wall. I’m so a confused otherwise I would have book an engineer at check out. How do I get an engineer out after it’s come? I’m without wifi and I’m so stressed. It’s my first ever flat.
on 08-01-2022 21:03
@chloe1999 wrote:I got quick install and I’ve moved into the flat but there’s no where to plug in the broadband splitter on my wall. I’m so a confused otherwise I would have book an engineer at check out. How do I get an engineer out after it’s come? I’m without wifi and I’m so stressed. It’s my first ever flat.
Are there any cables that look like the below?
on 08-01-2022 21:11
Hi, I haven’t been able to find any in my flat. The only things I have are a place for FM and TV but nothing like that.
thank you
on 08-01-2022 21:16
@chloe1999 wrote:Hi, I haven’t been able to find any in my flat. The only things I have are a place for FM and TV but nothing like that.
thank you
It's just that VM wouldn't normally send out a self install kit unless the service was previously used at the residence.
on 08-01-2022 21:18
Plug it into the one marked TV.
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on 11-01-2022 08:54
Hi @chloe1999
Thanks for posting on our community forum!
Have you been able to sort this out now? Are your services up and running?
Regards