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No welcome email

Furiousmop
Joining in

I am purchasing a new house. I signed up online on the 13/1/2022, with an agreed installation date at our new house of 11/03/2022. With the understanding I could change the delivery date if our moving date got changed.

Our moving date hasnt been confirmed yet, but I can't set up an account to change the delivery date as I haven't received a welcome email or any physical post.

All I have is an order number.

Any help would be much appreciated.

1 REPLY 1

Christy_D
Forum Team (Retired)
Forum Team (Retired)

Hey 

Thanks for you post

I’ll pop over a private message to take some details and we’ll go from there

Thanks,

Christy 


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