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Cazaingles
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No welcome email

Hi i placed an order online saturday 22nd for tv and broadband services.i recieved order conformation email but havent recieved nothing since no welcome email no contract???whats going on does anyone know???ive tried to contact virgin by telephone but no luck so tried web chat that failed a number of times aswell kept losing connection!!please can someone help???im slowly losing my marbles i have 5 children and havent had tv or internet for past 2 weeks bin nightmare thanks x

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Christy_D
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Re: No welcome email

Hi there

Thanks for reaching out to us on the forum.

Happy to take a look into this for you. I'll send over a private message to take some more details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Cazaingles
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Re: No welcome email

Thank you

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