I placed an order 2 weeks ago (on the 13th) - order ref WS6301249 - but I haven't received my welcome email yet. I've checked my spam folder too.
Could someone have a look into this for me please?
Thank you for reaching out to us in our community, I am sorry to hear you haven't received confirmation of an order you placed with us 2 weeks ago, was this for mobile or home services?
Thanks for your reply. The order was for home services.
Thank you for coming back to me, I would like to look into this for you, I would like to invite you in to a private chat, I will send you an invite shortly, please click on the purple envelope to accept.