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sward1
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No welcome email

Hi there,

I placed an order 2 weeks ago (on the 13th) - order ref WS6301249 - but I haven't received my welcome email yet. I've checked my spam folder too. 

Could someone have a look into this for me please?

Thanks,

Simon

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Re: No welcome email

Hi sward1,

 

Thank you for reaching out to us in our community, I am sorry to hear you haven't received confirmation of an order you placed with us 2 weeks ago, was this for mobile or home services?

 

Regards

 

Paul. 

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sward1
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Re: No welcome email

Hi Paul,

 

Thanks for your reply. The order was for home services. 

Thanks,

Simon

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Re: No welcome email

Hi Simon,

 

Thank you for coming back to me, I would like to look into this for you, I would like to invite you in to a private chat, I will send you an invite shortly, please click on the purple envelope to accept.

 

Kind regards

 

Paul.

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