I recently joined virgin media, all fineness order went through but since then have had no welcome email or account number?
I do have an order reference which is
can you please advise
Thanks for your first post and welcome to the forums page.
Have you received the welcome email since your post?
Have you had your install done?
If you haven't, please let us know and we will be more than happy to help further.
as of yet i haven't received anything?
Thanks for confirming this for me. We would need some more information before we are able to look into this further for you.
I will send you a PM with the information we would need, if you can reply to that with the details requested, I will be more than happy to help.
Please be aware that we wouldn't be able to give you the account number, however, we can look into the other details on the account for you.