Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No wall socket

Varthdader
Joining in

on ‎06-08-2022 20:29

We opted for self install as it came up as an option but our house does not have a virgin media wall socket. It seems the previous owners used another broadband and the openreach engineer appears to face removed the wall socket and replaced it with an openreach one.

Any help appreciated....

0 Kudos
2 REPLIES 2

That_E90_Guy
Up to speed

on ‎06-08-2022 20:43

You need to call virgin to arrange a tech for a manned install. Wouldnt it have been prudent to check for a virgin socket before you placed the order?

0 Kudos

Tudor
Very Insightful Person
Very Insightful Person
In response to That_E90_Guy

on ‎06-08-2022 22:53

Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Top