on 06-12-2021 10:58
I received my quick start broadband package but I don't have a wall plug. I tried uploading pics but it says upload is too big. I have an ethernet virgin box inside and an external wall plug which has been snipped off. This means I cannot install my Virgin media broadband. I would like a technician to install one but cannot find the number to call one out.
on 06-12-2021 12:30
A picture would really have, try resizing it.
on 06-12-2021 22:19
external wall plug is snipped
on 06-12-2021 22:20
Old , pre existing VM box
on 06-12-2021 22:20
Open reach
on 06-12-2021 22:21
Telewest
on 06-12-2021 22:24
Random ethernet box
on 06-12-2021 23:24
All those boxes with a socket on them are for a telephone, you need a maned install.
Call Customer Services on 0345 454 1111 or wait a day or two for a VM staff member to get to your post.
on 07-12-2021 11:34
Thank you !
on 09-12-2021 13:07
Hello @BethanyPeacock3,
Welcome! Thank you for posting.
Did you managed to get this sorted? Please let me know 🙂
Many thanks,
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