I just received my virgin media kit but there is no virgin media wall socket in my house. When I apply for the broadband plan, the checking said my house is eligible. What can I do? Thanks
Either call the pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up.
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Hi Did you select a self set up or have an option to book an engineer appointment? Usually with new installation they would usually give you the engineer option and then pay a installation fee.
Either call the pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up.
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Have you managed to contact our team via the above number to get this resolved? If not we'll be happy to get this sorted for you via here - please do update us 🙂
