I placed an order last week for virgin TV and broadband. I chose Friday 10th April for installation date but I haven't received an order update or my welcome pack. I've tried to call through but no response.
I've redid my order on Wednesday this week, I've just received an email that boxes will be getting delivered on the 7th April. However Ive not been given my account number to sign up for the online account to add my details so I can get a set time for delivery to make sure I'm in.