No tracking information

[vonnienic]

Hi, 

My new quick start installation bundle is due to be delivered today via yodel however I have had no tracking information sent to me and when I check my virgin media, orders and appointments, nothing is showing? 

Will my order be delivered today as planned?

Thanks 

[VM-Jon]

Hi @vonnienic 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon