i moved my second tivo box from one side of the room to the other and after reconnecting i get the no signal and mode not supported, iv reset the box, tried different tv configurations by using a different tv, still no luck.
the tv works fine on my other tivo box, and the tivo box in question works fine with my other tv , so for some reason the tivo box just doesn’t like my daughters tv all of a sudden.
Does the other TiVo work in your daughter's room? If not then there must be a network problem. Check the coaxial cable and connections (including the splitter) to the wall socket, if the problem persists call VM to send round a technician.
It definitely seems to be a tivo box problem, iv left it going in my daughters room, every now and then i get a very fuzzy image of the tivo home guide. After a second it disappears , then just goes back to the no signal, mode not supported.
There's not much info pushed to the end consumer about the differences in versions. Signal loss in the HDMI can cause things like this too, as the devices fail to pair correctly. Sorta old-type problems you don't see these days, but that's what it sounds like, a code/negotiation failure. Don't buy a new HDMI Cable to test, just try one from a newer device, or at least one that's quite short.
---- I do not work for VM, but I would. It is just a Job. Most things I say I make up and sometimes it's useful, don't be mean if it's wrong. I would also make websites for them, because the job never seems to require the website to work.
iv phoned virgin a few times now, they completely run me round in circles, and will not send out an engineer to correct or replace the faulty box. its almost a week with no service now and they don’t seem to care about it at all. iv tried multiple hdmi cables, and did everything they asked me to do.