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Philford
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Message 11 of 15
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Re: No services available

Thanks Karen, you are a star for being so helpful!

What does it mean exactly that it is part of the NBU you quoted and then the MDU team? Does this mean that there is a chance I will be able to get services at some point?

 

Thanks again

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Message 12 of 15
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Re: No services available

HI Phil,

An NBU is a planning number assigned to work that is generated by our expansion teams.

At this stage we have some of the permissions needed to connect but not necessarily all. Some NBUs can be cancelled but this doesn't happen often.

The MDU team deal with properties over one story.

Right now this has been passed back to the build manager for your region and I'm waiting on an update on this for you,

Speak soon Smiley Happy

 

 


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Message 13 of 15
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Re: No services available

Hey Phil

I've sent another chaser regarding this for you this evening.

I hope to hear back soon,

Kind regards.


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Message 14 of 15
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Re: No services available

Good evening Phil

The teams have not been back with anything conclusive but I am still chasing this for you.

Thanks for your patience on this.

Kind regards


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Message 15 of 15
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Re: No services available

Hi Phil

The teams have advised

We have needed to complete some work which is with our build partners and we are waiting on them.

We have no time frames regarding this to advise at present.

If you could leave this another month we can chase again for you if you'd like to pop back and check back in with us.

Kind regards.


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