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law2jd
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No service IG6

Evening all,

Has anyone is the East London area (area ref 22) had a complete loss of both TV and Broadband since Thursday mid afternoon? I keep being told the issue is fixed and nothing has changed. Numerous calls later and I was given a fix date of 03/06/19. Has anyone else been told this?

thanks in advance 

 

 

 

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Re: No service IG6

Hi law2jd,

 

Thanks for your post and welcome to our community 🙂

 

I'm sorry sorry you're currently experiencing some loss of services. 

 

I can see the fault is still set to be resolved on the 3rd June at 9am. The fault reference number for this is F007139335. You can register for fault updates via your online account here

 

Kind regards, 

 

Alex_Rm

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