on 12-08-2021 14:16
Hi have recently moved to another flat and there is no isolation cable connection and previously had vigin media and did not have this is there another way to get connection without using this isolation cable many thanks
on 12-08-2021 15:23
are you saying there is no virgin media socket in the property?
on 14-08-2021 16:09
Hi Martina105,
Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
You'll be able to check if we can provide you with services at your new address via this link here: Postcode Checker
If we are able to provide services then once services are ordered, an engineer will come to cable the property.
Let us know how you get on 🙂
Thanks,