Received my new sim today. Popped into my unlocked phone and no signal. I've tried changing the settings on my phone (which I shouldn't have to do with today's technology nor do I want to stand outside to make a call) and no change
I checked the coverage checker before taking out the sim plan which said coverage was "EXCELLENT" - its actually non existent. Not 1 bar of signal.
How do I cancel this SIM? Do I really need to speak to someone in India who I cannot understand?
VM uses the EE network - so do you (or a friend) have a phone with an EE SIM in it and if so does it connect ok in your location. If it does then coverage is EXCELLENT and something in your phone settings needs to be changed (or its a faulty SIM). Is it perhaps not yet activated waiting for an old number to port across perhaps? Always worth calling in to see if they can help.
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.