Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No delivery date confirmation

jmcelroy
Joining in

on ‎25-10-2022 13:46

Ordered 1130 mb last week with a quick start guide.

Recently moved into a house with Virgin already installed in it, I’ve received an order confirmation but never received anything about the delivery date. The delivery date is 25/10 (today).

Pretty annoyed since this had effected my household from a work perspective, tried contacting Virgin but it seems impossible to get in contact with someone.

Wondering what I should try next?

0 Kudos
1 REPLY 1

VM-Jon
Forum Team
Forum Team

on ‎25-10-2022 13:56

Hi @jmcelroy 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Top