No confirmation email

[Wlsvn]

I ordered a broadband package at around 2pm yesterday and have yet to receive and confirmation email or email about my contract, how long does this usually take as i want to set up my account.

[JoshWelby]

When I joined Virgin,

I got an E - Mail with a Contract attached the next day

[Tom_W1]

Hi @Wlsvn, thanks for your post although I'm sorry to hear of your concerns raised.

Please allow me to send you a PM to look into this further for you, and can provide you with the answers you require if still needed.

Please expect this PM to arrive shortly and respond when you can!
Many thanks

[Christy_D]

Good afternoon,

Hope you've had a great weekend. 

Just checking to see if you still require assistance from us or if this has been resolved.

Thanks,

Christy