Hi there @morty1920
Thanks for popping back - when a spotter is booked, they will usually attend within around 14 days of the request. This is not booked in and you are usually not contacted directly; the spotter will check and assess the address and report back to the business to advise if the property is able to have our services or not.
If it is, our systems will be updates to advise as such, if not, then a note may be added to advise non-serviceable.
I will concur with our user messages above as this is not a quick process I'm afraid - if your property can be serviced, it may need additional work on the cabling which would be around 4-8 weeks to complete.
I am sorry we can't offer you any more positive news or timescale at this time.