Thanks for posting and a warm welcome to the community
Sorry to hear about your recent loss of service, I appreciate it's inconvenient. I can see that you're back up and running now, however your power levels are not quite right.
Let's arrange for an engineer to call around to get this fixed. I'll send you the appointment info via PM (purple envelope, top right).
Tech fan? Have you read our Digital life blog yet? Check it out
Hope you're well
It's been a few days since we last spoke so I just wanted to see how you're getting on.
Let us know if you still need help.