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tomarcher
Tuning in
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Message 1 of 5
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No broadband in area 21

I am in South London (Lewisham). Area 21. No broadband for 5 days now. Anyone else in the same boat?

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jpeg1
Trouble shooter
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Re: No broadband in area 21

Have you reported it? What did VM say?

You will be entitled to the new compensation scheme.

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Roboraver7
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Re: No broadband in area 21

I am due to have a installation shortly and also in the same area (St Johns) is the service still down ?

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Moderator
Moderator
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Re: No broadband in area 21

Hi tomarcher,

Thanks for your post. 
Very sorry to hear you have been having issues with your services.

I hope everything is now resolved and back up and running for you. If they aren't, please let us know and we will be more than happy to help.

Thanks

Lindsey_C

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SonarUK
Fibre optic
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Message 5 of 5
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Re: No broadband in area 21

make your self aware of this link

https://www.virginmedia.com/help/automatic-compensation

https://twitter.com/SeriousFamily

Vivid 350 | Hub 3 modem mode | Asus RT-AC86U (Stock-Firmware)
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