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Mk2019
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No broadband for almost 24 hours

Anyone else having issues in SW20 area? I have no connection at all for almost 24 hours. Running tests show no broadband issues but I am totally cut off and not sure how to resolve, trying switching off and on a few times.... 

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Very Insightful Person
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Re: No broadband for almost 24 hours

9 times out of 10 this will be your signal levels going out of tolerance. Too high or too low & your hub cannot lock to the RF channels required for services to work.

My money is on the sharp change in temperatures this weekend, which would send a borderline signal level (which could affect the service without you noticing) to a no-lock scenario & hence no service.

Give faults a call on 150.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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