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No Virgin Media wall socket

mariewautier
Just joined

on ‎05-11-2022 14:35

Hi, 

I've ordered a broadband package and it said I was applicable for a self install kit. But I have no Virgin Media Wall socket in my house.

Tried looking but can't see a way to book an engineer for this?

Thanks

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

on ‎05-11-2022 17:41

Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech install

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Martin_N
Forum Team
Forum Team

on ‎07-11-2022 19:58

Hi mariewautier,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the non-wall socket. 

I have taken a look on our side and can see you have spoken with the team regarding this. 

If you do need any further assistance, please do let us know. 

^Martin

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