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No VM wall socket

Esztermagyar
Joining in

Hi,

I ordered a self installation kit but of course I do not have a VM wall socket. Is here anyone from the Virgin Media team who can get in touch with me to organise a engineer ? 

thank you

2 REPLIES 2

Steven_L
Forum Team
Forum Team

Hey Esztermagyar,

Welcome to the community and thanks for taking the time to post here on the forums.
I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

Adduxi
Very Insightful Person
Very Insightful Person

You can also check for a loose cable as not all properties have a socket. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. If it is a loose cable only, you will need one of these to connect the Quickstart cable. https://www.diy.com/departments/slx-f-type-satellite-cable-coupler/5028422001905_BQ.prd

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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