Hi, on my TV it comes up with No signal check connected devices power, cable connection and source selection, message. No picture or sound comes up. I have tried restarting/reboot box but still no connection.
Is the HDMI cable from your V6 box in one of your HDMI connectors on your TV. If yes which one? Is your TV set to the appropriate HDMI connection? Is the Blue light illuminated on your V6 Box? red is off/standby , blue is active Are you connecting directly from the V6 box to your TV?
The V6 box is not a cable box nor is it a satellite box, it is an HDMI device, most modern TV's allow for the scanning of HDMI devices, but ignoring that, have you tried changing the HDMI channels on your TV?
Hi are you sure if it's an older box, you don't state which box you have,are you sure it hasn't been decomisioned, as virgin are replacing older boxes with a V6 but you will need a broadband connection for it to work