I've had connection issues ongoing for the last month or so in the form of frequent but short connectivity drops. I have tried all the troubleshooting I could find on the community boards but so far without a resolution.
Here are the logs which I assume can help determine the issue:
I'm really sorry to hear you're having trouble with your connection.
I've run diagnostics on your equipment and the levels are all looking okay at the moment. I've also picked up a concerning amount of timeouts in the hub's log. I'd like to send a technician to check this out for you.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment).
Tech fan? Have you read our Digital life blog yet? Check it out