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Wilhood
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Message 1 of 4
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No Account Number

Hi

I have just had my broadband installed, I would like to know how I can find out my account number, I never received a welcome pack or email telling me my account number and I can not open an online account without the account number, how would I go about finding what my account number is?

Thanks

.

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chenks
Wise owl
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Re: No Account Number

you must have had some sort of communication otherwise how you would know when your installation was taking place?
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Wilhood
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Re: No Account Number

Hi

I didn't receive anything but a few texts informing me of the installation date.

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Forum Team (Retired) Kaz_A
Forum Team (Retired)
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Re: No Account Number

Hi Wilhood

Thanks for your PM and apologies about the delay in responding.

System glitches!

I've checked and you requested the account number to be sent to you via the post 2 days before you PM'd me so this should have been with you by now.

Please let me now if this is not the case.

Kindest regards.

Kaz


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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