New to Virgin Media

[Newvodafone123]

Hi

I am due to have my router delivered for self installation but I do not have a Virgin Media Fibre port.

How do I get this fitted?

Thanks

[Client62]

Call the Pre-installation and delivery team on 0800 052 1734.

Explain what needs to be done and book and engineer visit.

[Martin_N]

Hi Newvodafone123,

Thank you for your post and welcome to the community. 

I'm very sorry you didn't already have the socket installed. 

I have taken a look on our side and can see that you have spoken with the team who have arranged for this to be resolved. 

Please do let us know if you need any further assistance. 

^Martin

[Newvodafone123]

Thanks Martin,

Could you please send me a private message?

Thanks

[John_GS]

Hi @Newvodafone123 

What are you wanting to discuss via PM please?

Kind regards.