on 08-02-2022 21:47
Hello all, I used to have VM way back but left and got BT infinty.
Coming back to VM and getting the Gig1 with the super hub 4, i have seen some people mention about push fit connectors, and not sure if the VM socket i have at home is going to be usable or not as it's a threaded connector?
I am receiveing the kit via courier on saturday, put a couple of pics below, could anyone confirm if i'm going to have any issues connecting it all up!
Thanks, Richie.
Answered! Go to Answer
on 15-02-2022 19:09
Actually there was one question, how do you go about getting a wifi pod?
The app does not work wioth the hub 4, so cannot order one via the app?
on 15-02-2022 20:15
There is a web page to order them, but it does not work, so you have to phone up.
on 18-02-2022 09:09
Hi @Richieb75, thanks for your reply - great to hear you're now getting the download speeds.
In terms of our Intelligent Wifi Pod, I'll be more than happy to get one ordered for you!
I'm going to pop you a PM to ask you to confirm some details, which will enable me to get this sent to you.
Please expect this PM to arrive shortly and respond when you can!
Many thanks
on 24-02-2022 11:38
Hi @Richieb75, thanks for your PM, I'm just responding on here for the purposes of the thread and don't worry about the delay - I completely understand!
I'm pleased to report that the wifi pod has been ordered for you successfully, so please expectthis to arrive within the next 3-5 working days.
Please let me know if you need any further help.
Many thanks
on 24-02-2022 21:47
Than kyou for sorting so quickly!
Out of curiosity, i notice there is an ethernet port on the bottom of the pods, is this for connecting to them, to configure settings and connect them to the router, or can you plug an ethernet cable from the pod to say.. a sky box or tv?
on 27-02-2022 14:37
Hi Richieb75,
Thanks for coming back to us on this one.
You can use the ethernet port to connect it to a device 🙂
If you have any further questions, let us know.
Thanks,