Just received my new box, followed the instructions and also activated the services. Am having a problem connecting to the internet, I’am not off to a good start with virgin.
Any help would be really appreciated
All new installs / replacement electronic equipment need to be activated.
You can try the Activation number - 0800 953 9500
Best time to phone is 08:00
You can wait on here for one of the VM Staff to pick up the thread but this may take a few days.