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New instalation

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Brightmore
On our wavelength

on ‎04-05-2022 09:17

  • I have just received message to confirm my installation on 7th May but in ERROR I said COVID was in the HOUSEHOLD which it isn't.
  • As a result virgin told me they would have to reschedule the appointment. I immediately rang the usual number and was told it is still on for the 7th.
  • How can I speak to someone in the installation team to ensure the appointment is Not changed?
  • Thanks

 

 

 

 

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎04-05-2022 16:59

Try the Pre-installation and delivery team on.. 0800 052 1734. - they may have more info?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎04-05-2022 16:59

Try the Pre-installation and delivery team on.. 0800 052 1734. - they may have more info?

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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