Hey mynature, thanks for posting on our help forums.
A warm welcome from us in the community! 🙂
Sorry to read you had issues connecting your VPN on our new hub 5 and network.
Have you managed to fix this now since your last post and has the advice from Client62 above to switch off Child Safe helped?
Do let us know in case you have more questions or need help with this, happy to assist you.
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