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New customer set up

ChrisSmith210
Just browsing

on ‎22-06-2022 16:47

Hello, 

 

I've tried to join as a new customer but have only been given a date when my box will arrive and have no other information yet. I don't have a welcome email with my account number so can't create an account or ring to check where my delivery is. Is there any way I can get access to this? 

 

Thankyou.

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4 REPLIES 4

Michael_JK
Moderator
Moderator

on ‎22-06-2022 16:48

Hi @ChrisSmith210 ,

 

We'll have one of the forum team look into this as quickly as possible.

 

Best,



Michael_JK
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


ChrisSmith210
Just browsing
In response to Michael_JK

on ‎22-06-2022 16:52

Thankyou for that! 

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Matthew_ML
Forum Team
Forum Team
In response to ChrisSmith210

on ‎22-06-2022 16:56

Hello ChrisSmith210, thank you for reaching out and I am sorry to hear about this. 

I am going to send you a PM, so we can look into this.

Please look out the purple envelope. Thanks 

Matt - Forum Team


New around here?

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ChrisSmith210
Just browsing
In response to Matthew_ML

on ‎22-06-2022 17:05

Hello, 

 

Thankyou for getting back to me, I will look out for the message! Thanks 

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