Menu
Reply
  • 1
  • 0
  • 0
lottie33
Joining in
112 Views
Message 1 of 4
Flag for a moderator

New customer WiFi phone not working

Installed today all working fine but suddenly all has gone off both internet and phone line. Power on but no line connection or lights on hub

0 Kudos
Reply
  • 1.26K
  • 67
  • 118
dnpark38
Knows their stuff
89 Views
Message 2 of 4
Flag for a moderator

Re: New customer WiFi phone not working

Best to phone VM and report your fault.


"VM 50 Mps Broadband and anytime phone."
0 Kudos
Reply
  • 2.36K
  • 113
  • 306
jpeg1
Problem sorter
75 Views
Message 3 of 4
Flag for a moderator

Re: New customer WiFi phone not working

If there are no lights at all on the hub, it sounds like the power supply has been removed.

Have you checked that the power lead hasn't come out of the hub?

0 Kudos
Reply
  • 790
  • 26
  • 63
Forum Team
Forum Team
56 Views
Message 4 of 4
Flag for a moderator

Re: New customer WiFi phone not working

Hello lottie33,

I am sorry to hear that, how are things looking at the moment?

 

Thanks Joe_F

0 Kudos
Reply