I will soon be moving into a new-build house on a road where fibre cables were laid down prior to this construction, and I can see on the VM postcode checker that all my neighbours have VM services. The developers of my property partnered with openreach and not VM, so there is no brown box outside the property.
When I questioned the developers about this, they said "As my soon-to-be neighbours have access to VM, the underground infrastructure exists to bring fibre cables from the cabinet to my property." Is this actually the case?
I contacted the VM sales team and they gave me a blanket answer of, 'No, because its not financially feasible for us to come dig up the road to laydown fibre cables for one property.' I understand that, but what if no digging is involved, and fibre cables can be brought to my property using existing underground infrastructure?
The sales person hung up on me before I could ask this question. Any help would be greatly appreciated. I would really like to experience 1000 mbps download speeds!