Hi, I've just moved into a new house that had pre existing connections for VM. I received my self install hub for broadband, but despite checking and re checking my connection I am just getting a flashing green light, suggesting there is a connection issue. I called Virgin direct and they confirmed my connection is live so don't know what to do next. Any ideas?
Hi, yep the hub has been activated but I'm still getting the flashing green light. All guidance suggests that this is due to a bad connection, but I've double and triple checked everything and can't see where there is an issue. I think I may need an engineer to sort this one... 🤔