Hi, we've recently had new ground work to install new virgin media cables in our street and the new connection boxes have been installed at the same time. Could you please let me know how long it takes before they are switched on to your network after a new street install. It looks like the ground work has now been completed in our street I'm just trying to find out roughly how long it takes before we can sign up for your service as a new customer.
It really depends. Virgin were installing cables and equipment in my area last year but only the flats have been able to order it in the past few weeks or so. The houses were available ages ago but internal wiring had to be done in the flats. It really depends if housing associations , landlords are involved and permission needs to be granted.