on 17-08-2021 15:51
Hi everyone!
Apologies if I’m a dimwit but I’ve just got a new TCL tv and am having difficulties watching regular tv(as in I don’t know if I’ve plugged something in wrong!) plus it’s an Ultra HD tv but the picture isn’t very clear….. do I need to do something ?
[MOD EDIT: Subject title changed for clarity]
on 17-08-2021 16:48
Do you have a TiVo? If so your post in the TiVo forum would be better. I'm tempted to say that a video output setting of 576i and 1080i would be best but there are others who know better as it's been years since I had a TiVo. Also, the TiVo does not support UHD, so you'd need an upgrade to the 360* to get the best use of your new TV.
*requires VM's broadband as well
17-08-2021 17:37 - edited 17-08-2021 17:38
What do you mean by 'regular' TV ?
Do you have a Virgin TV box? If so, which model?
Which connection cables have you used?
Do you mean off-air TV that requires an aerial?
on 20-08-2021 09:17
Hello @MissLBW,
Welcome back to the community page, thank you for posting on here.
I am sorry for any issues with your connection to your TV.
Please can you answer the questions asked above? Then we can help you further 🙂
Many thanks,
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